Alessia Galindo

Coordinated remote patient care as a medical assistant liaison between providers, patients, pharmacies, and care teams to ensure smooth communication. Handled high-volume inbound and outbound calls, documented interactions in the medical record system, and maintained HIPAA compliance.

Followed patient-safety protocols and assisted with clinical procedures. Performed tests including IVs and blood draws and carried out delegated tasks from nurses and nurse managers.

Assisted nursing teams with tools and support as needed and coordinated patient transport to and from the PACU unit. Ensured patient safety in the OR entry area and organized PACU supplies in line with charge nurse and APCD/PCD instructions.

Applied problem-solving methods to support patient care by performing vital signs and collecting specimens for blood and lab testing. Completed strep/flu testing, urinalysis, and STI testing while cleaning and sterilizing rooms, tools, and equipment and maintaining lab protocol compliance.

Supported daily classroom operations by preparing lesson materials and setting up equipment. Maintained a safe, clean classroom environment and supervised students during class, lunch, recess, and transitions.

Assisted in 15 surgeries as a surgical scribe, circulator, and patient flow support team member. Collected patient history, measured vital signs, supported physician examinations, administered medications/injections as directed, scheduled appointments, and prepared blood samples for lab testing.

Participated in EMT ride-alongs on call and assisted with on-scene support activities. Trained in CPR, first aid, and AED use through learning scenarios and supported fundraising activities.

Performed vital signs and administered medications while updating patient information in clinical systems. Managed phones and patient intake, maintained and filed records, coded and filed insurance forms, scheduled appointments, and arranged hospital admissions.

Delivered excellent guest service in a fast-paced, high-stress environment by greeting guests and anticipating needs. Managed busy shifts while maintaining a calm, positive attitude and handled physical demands up to 55 lbs.

Facilitated health and hygiene activities for teens and supervised daily care for approximately 10 participants. Organized and executed teacher plans to support an effective program day.

Worked individually with students with specific needs while maintaining a caring and professional approach. Supervised children when the teacher was out of the classroom and led activities to support learning continuity.

Followed leader instructions and executed daily plans while participating in marching activities and parades for important causes. Completed physical training exams and supported team discipline and coordination.

Earned a High School Diploma at Wakefield High School from 2012 to 2016.