SRSara Rida
@sararida
Experienced Social Media and Digital Marketing Manager with 6+ years of expertise.
LebanonWhat I'm looking for
I’m an experienced Social Media and Digital Marketing Manager with over 6 years of expertise. I’ve successfully managed business accounts, provided consultancy, overseen social media strategies, post & reel designs, ad campaigns, and performance analysis.
I have extensive experience working remotely with companies in the UAE & Lebanon, ensuring seamless workflows and communication. I’m now seeking a remote role to contribute to enhancing a company’s online presence, performance, and market growth.
My skills include digital marketing, social media management, design platforms, AI tools, and marketing research.
Experience
Work history, roles, and key accomplishments
Social Media Marketing Manager
IQE Consulting
Jan 2024 - Jan 2024 (0 months)
Managed and optimized social media business pages, responded to customer inquiries, and created marketing content in English and Arabic. Conducted marketing research and utilized various digital marketing tools to enhance online presence.
Digital Marketing Manager
Studio 52
Jan 2023 - Jan 2024 (1 year)
Planned and executed digital marketing campaigns across social media platforms. Led and trained the social media team while analyzing campaign performance and optimizing strategies.
Managing Director of Sales and Marketing
BetterFly Travel Consultancy and Services S.A.R.L
Jan 2016 - Jan 2024 (8 years)
Resolved travel-related issues, managed a team, and created customized travel packages. Developed marketing strategies and managed social media marketing efforts.
Regional Customer Service/E-Commerce Specialist
Broadnet Technologies
Jan 2017 - Jan 2018 (1 year)
Managed customer inquiries and complaints, trained clients on SMS systems, and coordinated email/SMS campaigns. Ensured customer satisfaction through effective communication.
Tourist Information Services
Ministry of Tourism
Jan 2016 - Jan 2017 (1 year)
Provided information to tourists, organized tour itineraries, and maintained up-to-date information on local attractions. Assisted with reception duties and customer inquiries.
Private Teacher
Private Teaching
Jan 2009 - Jan 2016 (7 years)
Tutored students across various grades, focusing on specific courses and exam preparation. Provided personalized education and support to university students.
Sales Support Representative
Travelport
Jan 2013 - Jan 2014 (1 year)
Trained travel agents on the Galileo System, provided customer support, and maintained training manuals. Assisted clients with product functionality and inquiries.
Travel and Customer Service Consultant
Atto Travel
Jan 2012 - Jan 2013 (1 year)
Arranged travel services, provided customer support, and maintained high levels of customer satisfaction. Planned and organized tour packages and managed bookings.
Indoor Sales Representative
ICS Costumes Library
Jun 2008 - Jan 2011 (2 years 7 months)
Provided excellent customer service, gathered feedback, and implemented sales strategies to improve service quality. Maintained showroom organization and product presentation.
Education
Degrees, certifications, and relevant coursework
Airport
Diploma, Civil Aviation Security
2016 - 2016
Grade: Distinction
Completed a diploma in Civil Aviation Security, passing with distinction.
Lebanese University
Bachelor of Science, Travel and Tourism Management
2013 - 2016
Studied travel agencies and tour operator’s management, along with marketing management.
Travelport
Certificate, Galileo Ticketing Reservation System
2015 - 2015
Studied the Global Distribution System of the Galileo Ticketing Reservation System.
IATA Training & Development Institute
Diploma, Travel and Tourism
2014 - 2014
Grade: Distinction
Completed a foundation course in Travel and Tourism, passing with distinction.
Ministry of Education
Baccalaureate, Economic Science
2012 - 2012
Studied the understanding of consumer and firm-level decision making and how the economic system functions.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
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