Sara Krupp

Analyzed and assessed risk exposures to ensure proper coverage was in place. Managed the renewal process for existing client accounts, ensuring all deadlines were met. Maintained accurate records of client accounts and responded promptly to customer inquiries.

Led the team for Hurricane Ian and Nicole claims, reviewing reserve and indemnity payments, resolving escalations, and making claim decisions. Handled and adjusted late reported wind and hail claims for the Option to Repair department. Reviewed field adjusters' estimates and reports.

Handled reopened claims for supplemental and recoverable depreciation payments. Managed daily fast track claims including water and wind damage. Reviewed field adjusters' estimates, reports, and photo reports.

Handled and adjusted daily commercial property claims across multiple states, including water, lightning, and mechanical breakdown. Investigated claims by reviewing engineer reports, estimates, and photographs from field adjusters. Assisted the VP of Claims and In-House Counsel in administrative activities.

Reviewed new business submissions and bound all renewal business. Processed endorsement requests for existing policies and new business. Reviewed inspections for existing policies and new business, and quoted renewal policies.

Reviewed inspections for homeowners and made initial calls on all new claims. Processed payments for homeowners and handled all inbound calls from agents and homeowners regarding policy questions.