Sarah Voller

SV

Looking for a job

Sarah Voller

@sarahvoller

Customer-focused professional with 6+ years in customer service, passionate about problem-solving, learning, and creating great experiences.

What I'm looking for

I'm looking for a role where I can support operations, coordinate schedules and communication, solve problems independently, and contribute in a fast-paced remote or customer-focused environment.

At Outpost Singapore, I managed emails, calendars, customer communication, and remote administrative coordination using Zoom, Slack, and Microsoft Teams. I bring a Bachelor of Criminology, a Diploma in Legal Studies, and strong research, policy interpretation, and report-writing skills.

Across Tadcaster Hospitality and Baker & Cook, I handled high-volume customer service, scheduling, POS records, cash handling, and issue resolution under pressure. I also independently planned complex international travel across time zones, balancing cost, efficiency, disruptions, and cross-cultural communication.

Experience

Work history, roles, and key accomplishments

OS

Virtual Assistant

Outpost Singapore

Aug 2025 - May 2026 (9 months)

Managed emails and calendars, provided customer communication and support, and coordinated administrative tasks remotely.

Zoom Slack Microsoft Teams Calendar Management Email Management Customer Support Administrative Support

TH

Customer Service & Operations Assistant

Tadcaster Hospitality

Jun 2022 - Aug 2025 (3 years 2 months)

Managed high-volume customer interactions, handled scheduling and daily operational tasks, and maintained accurate POS and cash handling records.

Customer Service Scheduling Coordination POS systems Cash Handling Problem Solving Multitasking

BC

Barista & Service Crew Staff

Baker & Cook

Dec 2020 - Apr 2022 (1 year 4 months)

Handled customer questions and complaints, managed high-volume service periods, and maintained accurate POS and cash handling records.

Customer Service POS systems Cash Handling Problem Solving Multitasking Teamwork Scheduling

Education

Degrees, certifications, and relevant coursework

MU

Murdoch University

Bachelor of Criminology, Criminology

Bachelor of Criminology degree from Murdoch University.

KI

Kaplan Higher Education Institute

Diploma in Legal Studies, Legal Studies

Diploma in Legal Studies from Kaplan Higher Education Institute.

HA

HubSpot Academy

Certification, Marketing

Inbound Certification from HubSpot Academy.

Tech stack

Software and tools used professionally

Microsoft Teams

HubSpot

Availability

Looking for a job

Location

Singapore

Authorized to work in

Salary expectations

35k-70k USD

Job categories

Virtual Assistant Customer Service Customer Experience Representative Personal Assistant Administrative Assistant Customer Support Specialist

Skills

Remote Communication Systems Schedule Coordination Email Management Customer Support Administrative Support Microsoft Office Zoom Slack Microsoft Teams Report Writing Research Cross Cultural Communication POS systems Cash Handling Scheduling Travel Planning Problem Solving HubSpot

Interested in hiring Sarah?

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