Jasmine Lim

Performed cashiering and retail duties including POS transactions, stock replenishment and EOD settlements while maintaining SOPs and store standards to support daily operations.

Provided customer support for device exchanges and admin tasks including daily reports and monthly stocktaking while maintaining SOPs and training new staff as needed.

Handled fast-paced checkout operations at POS and self-checkout, managed daily cash balances and completed daily closing procedures to ensure transaction accuracy.

Conducted cashiering, stock replenishment and daily housekeeping while following SOPs and performing administrative tasks to maintain store operations and customer satisfaction.

Managed inbound/outbound enquiries, processed daily administrative reports and assisted customers with concession card matters while supporting SOPs and staff training.

Handled inbound and outbound telesales, processed orders and personalized messages, ensured order accuracy and maintained administrative records to support sales operations.

Provided front-desk reception, assisted clinicians with simple procedures, managed clinical data entry and liaised with insurers while performing cashiering and administrative duties.

Supported a Senior Director with diary management, meeting minutes, travel arrangements and processed claims and reports while coordinating with staff, suppliers and clients.

Managed reservations and call centre operations, coordinated driver assignments and processed monthly driver payments while assisting in training new agents.

Served membership-related customer enquiries and administrative tasks during a one-year contract, maintaining service standards and accurate reporting.

Handled Telebet call centre enquiries and betting operations while performing daily administrative reporting and ensuring data accuracy for customer transactions.

Completed retail outlet management training including cashiering, stock management and customer service to support store operations and sales targets.

Managed airport sales and retail activities, including customer service, merchandising and daily sales operations to drive revenue and maintain store standards.

Processed customer transactions and handled teller operations while ensuring cash accuracy and providing front-line banking customer service.

Provided customer service and administrative support for logistics operations including data entry, claims follow-up and coordination with clients.