Open to opportunities

sarah User

@sarahuser29

Message

I coordinate multi-facility operations, schedules, records, and client support across high-responsibility environments.

United States

Message

What I'm looking for

I'm looking for a remote operations, clerical tracking, or customer service role where I can coordinate schedules, maintain accurate records, solve client issues, and support reliable day-to-day operations.

I've led daily logistics, tenant-facing operations, maintenance scheduling, and facility upkeep budgets for Schaefbauer Construction's portfolio of 14 multi-family buildings.

I manage end-to-end move-in and move-out workflows, contractual documentation, regulatory inspections, work orders, facility records, and emergency on-call routing. I also resolve billing, lease, infrastructure, and other high-stakes client concerns with clear communication and practical solutions.

My hospitality leadership experience at Ale Works and Bradley O's Steakhouse strengthened my ability to manage fast-paced service, train teams, handle transactions, and resolve customer issues with composure.

Experience

Work history, roles, and key accomplishments

Property Manager / Operations Lead

Schaefbauer Construction

Jan 2011 - Dec 2023 (12 years 11 months)

Spearheaded daily logistics, ground maintenance schedules, and tenant-facing operations for a portfolio of 14 multi-family buildings. Executed end-to-end move-in/move-out workflows, finalized contractual documentation, and performed rigorous regulatory facility inspections.

Operations Management Logistics Coordination Client Relations Conflict Resolution Records Management Vendor Management Schedule Management Multitasking Active Listening

Lead Server & Bartender

Ale Works

Jan 2019 - Dec 2021 (2 years 11 months)

Multitasked efficiently in a fast-paced environment to deliver accurate, time-sensitive food and beverage service to high volumes of guests. Acted as a brand ambassador, managing monetary transactions, balancing cash drawers, and resolving guest issues with speed and composure.

Customer Service Cash Handling POS systems Conflict Resolution Multitasking

Front of House Manager / Server

Bradley O's Steakhouse

Jan 2008 - Dec 2011 (3 years 11 months)

Managed floor operations, host pacing, server sections, and customer service resolution for a busy hospitality establishment. Trained incoming crew members on service expectations, points-of-sale data systems, and conflict resolution tactics.

Hospitality Management POS systems Customer Service Conflict Resolution Operations Management