Open to opportunities

Sarah Tucker

@sarahtucker

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General Manager focused on hospitality operations, team leadership, and customer satisfaction.

United States

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What I'm looking for

I’m looking for a hospitality leadership role where I can run day-to-day operations, coach a strong team, and grow customer satisfaction and sales. I value clear communication, fast-paced execution, and opportunities to develop leadership further.

I’m a results-driven hospitality and operations professional with experience leading daily business operations, improving customer satisfaction, and coordinating events in fast-paced environments. I bring strong skills in scheduling, vendor relations, employee training, and problem-solving to keep service running smoothly while supporting sales performance.

Most recently, I’ve managed teams and marketing efforts as a General Manager at Nectar Lab, strengthening online presence and optimizing operations through clear communication and leadership. I’ve also delivered high-volume guest experiences as a Server and Hostess/Server, and I’ve grown brands through social media and promotional content as a Social Media/Marketing Manager—always focused on creating positive customer experiences.

Experience

Work history, roles, and key accomplishments

Server

The Pub

Mar 2025 - Feb 2026 (11 months)

Provided high-quality dining service in a fast-paced pub environment by taking orders, delivering food and beverages, and creating a welcoming guest atmosphere. Resolved customer concerns professionally, built guest relationships, and upsold menu items during high-volume shifts.

Food and Beverage POS systems Cash Handling Guest Relations Order Taking Multitasking Upselling

Social Media Marketing Manager

Hurricane Air

Dec 2024 - Jun 2025 (6 months)

Developed social media and promotional marketing content to increase brand awareness and engage customers for Hurricane Air. Managed social platforms and supported marketing campaigns through consistent branding and audience interaction.

Social Media Management Content Creation Digital Marketing Branding Audience Engagement Marketing Campaigns Communication

General Manager

Nectar Lab Kava Bar

Dec 2022 - Dec 2024 (2 years)

Led daily business operations at Nectar Lab, managing staff, customer service, and inventory control while supporting marketing efforts. Improved operational effectiveness through scheduling, vendor relations, employee training, and event planning.

Staff Management Scheduling Inventory Control Vendor Relations Employee Training Event Planning Social Media Marketing Customer Service Leadership

Hostess/Server

Worthington Country Club

Sep 2020 - Oct 2021 (1 year 1 month)

Provided attentive hospitality in a private club by greeting and seating members and guests, managing reservations, and maintaining smooth dining room flow. Delivered food and beverage service with accuracy and professionalism while coordinating with kitchen and service staff.

Reservations Management Guest Greeting And Seating Food Service Menu Knowledge Team Collaboration Customer Service