sarah ohene
@sarahohene
Detail-oriented receptionist with customer service diploma and science lab technician training.
What I'm looking for
I am a detail-oriented receptionist with formal training as a Science Laboratory Technician and a Diploma in Customer Service. I blend technical knowledge with strong interpersonal skills to support organized, efficient front-desk operations.
In my roles at Dayscount Health Consult and Kwabenya Community Hospital, I managed incoming calls, scheduled appointments, maintained reception areas, and coordinated office supplies while consistently delivering excellent customer service.
I excel at multitasking, time management, problem solving, and teamwork, and I bring leadership qualities that help maintain productive workplace environments. My training emphasized customer relationship management, conflict resolution, and practical handling of inquiries and complaints.
I am eager to contribute to a dynamic team—particularly in aviation or service-driven industries—where I can apply my reception experience and customer-care expertise to enhance visitor experience and operational efficiency.
Experience
Work history, roles, and key accomplishments
Receptionist
Kwabenya Community Hospital
Feb 2021 - Present (4 years 7 months)
Managed front-desk operations including greeting and assisting visitors, answering and directing calls, maintaining reception area, scheduling appointments, and supporting administrative workflow to improve efficiency.
Receptionist
Days Count Health Consult
Jun 2015 - Feb 2019 (3 years 8 months)
Managed front-desk operations including greeting visitors, handling incoming calls, scheduling appointments, and coordinating office supplies to ensure smooth daily operations and strong customer service.
Education
Degrees, certifications, and relevant coursework
Asesewa Senior High School
West African Senior School Certificate, General Science
2006 - 2009
Completed secondary education with a focus on general science and obtained the West African Senior School Certificate Examination.
Accra Polytechnic
Science Laboratory Technician (qualification), Science Laboratory Technology
Completed training and qualification as a Science Laboratory Technician at Accra Polytechnic.
Alison
Diploma in Customer Service, Customer Service
Completed an online diploma course in Customer Service covering customer relationship management, conflict resolution, and problem-solving techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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