Maame Sekyiwah
@maamesekyiwah
Motivated professional skilled in front desk operations and HR management.
What I'm looking for
I am a motivated professional with hands-on experience in front desk operations and human resource management. Currently pursuing a BSc in Business Administration at Kwame Nkrumah University of Science and Technology, I have developed a strong foundation in management and organizational skills. My commitment to enhancing customer satisfaction and optimizing administrative processes has been a key focus throughout my career.
In my current role as a Front Desk Associate at Nestle Business Services, I manage the reception desk, ensuring a welcoming environment while processing invoices and providing exceptional service to both customers and employees. My previous experience as a Human Resource Person at Cocoa Processing Company Limited allowed me to assist in recruitment, manage staff leave, and efficiently process medical claims, further honing my organizational and communication skills.
Experience
Work history, roles, and key accomplishments
Front Desk Associate
Nestle Business Services
Dec 2022 - Present (2 years 5 months)
Responsible for managing the reception desk, processing invoices, and providing exceptional customer service. Ensured a welcoming environment and compliance with regulatory requirements while performing clerical duties.
Human Resource Person
Cocoa Processing Company Limited
Oct 2021 - Oct 2022 (1 year)
Assisted in recruitment, managed leave issuance, processed medical claims, and maintained staff records. Ensured efficient communication and organization within the HR department.
Intern
University of Cape Coast Printing Press
Sep 2019 - Oct 2019 (1 month)
Handled incoming and outgoing correspondence, answered inquiries, and performed clerical tasks. Gained valuable experience in administrative support and communication.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Science, Business Administration
2023 -
Cape Coast Technical University
Diploma, Management Secretaryship and Management Studies
2019 - 2021
Major in Management Secretaryship and Management Studies.
Ghana National College
West African Secondary Certificate, General Education
2013 - 2016
Completed the West African Secondary Certificate Examination.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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