sarah mortier

Support payroll tasks, programs, and reports in SAP HCM Eurêka. Manage client relationships and communication, handle complex payroll, benefits, and tax issues, and support implementation of new legal changes for the Belgian market.

Managed end-to-end employee lifecycle from onboarding to offboarding. Maintained HR data accuracy in Workday and K2 systems, supported pre-payroll processes, and coordinated training requests and vendors.

Performed completion management tasks including status updates and system links in Co-console. Managed document control, prepared item lists, and provided progress updates to the client.

Prepared, sent, and followed up on information to customers and prospects. Communicated with various departments, answered inquiries, and managed orders, quotes, and returns.

Owned data accuracy and governance, analyzed and cleansed large data sets, and developed data standards. Managed projects including Materiovigilance and Chorus Pro administration.

Served as first point of contact for hospitals and distributors, managed orders and shipments, and resolved customer issues. Administered Chorus Pro and managed Materiovigilance cases.

Built customer relationships, managed orders from start to delivery, and coordinated with delivery companies. Handled invoices, collections, and provided technical product information.

Answered inbound calls and directed them to appropriate departments. Provided accurate information according to scripts while keeping calls concise.

Worked as a bakery store employee, handling sales and customer service duties.

Trained students, worked as cashier, and managed restocking and organization of sales products.

Pursued a Bachelor's degree in Communication and Human Resources through evening classes, with a thesis on the impact of communication on performance and employee belonging.