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Sarah MilesSM
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Sarah Miles

@sarahmiles2

I streamline operations and support secure, reliable technology services.

Zimbabwe
Message

What I'm looking for

I'm seeking a remote IT Support, Service Desk, IT Operations, or entry-level Cybersecurity opportunity where I can apply my operations, documentation, data analysis, stakeholder coordination, and information security knowledge.

I've managed recruiting operations, admissions workflows, databases, travel, budgeting, and cross-functional coordination across NCAA Division I athletics, including the University of Maryland Eastern Shore and the University of Denver.

At the University of Denver, I improved recruiting database organization and accessibility for more efficient tracking and follow-up, while using performance metrics to support planning, reporting, and decision-making. I’ve also coordinated virtual recruiting visits, compliance activities, scheduling, stakeholder communication, video coordination, and day-to-day program operations.

I’m transitioning my operations and technology experience into IT Support, Service Desk, IT Operations, or entry-level Cybersecurity work, supported by a Certificate in Information System Security and knowledge of network security, vulnerability management, incident response, and risk assessment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Denver logoUD

University of Denver

Certificate, Information System Security

2024 - 2024

Completed a Certificate in Information System Security, focusing on network security, vulnerability management, incident response, and risk assessment.

West Virginia University logoWU

West Virginia University

Master's Degree, Athletic Coaching Education

2018 - 2018

Earned a Master's Degree in Athletic Coaching Education, with coursework in coaching theory, athlete development, and program administration.

West Virginia University logoWU

West Virginia University

Bachelor's Degree, Multidisciplinary Studies

2011 - 2011

Earned a Bachelor's Degree in Multidisciplinary Studies with a focus on Entrepreneurship, Public Relations, and Communications.

Tech stack

Software and tools used professionally

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