Open to opportunities

Jenny Tablate

@jennytablate

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Highly motivated virtual assistant with expertise in CRM management.

Philippines

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a highly motivated and passionate virtual assistant with diverse experience in answering leads, CRM management, and various administrative tasks. My ability to communicate clearly and work efficiently under pressure has allowed me to thrive in both independent and team environments. I take pride in my organizational skills and my commitment to delivering high-quality results.

Throughout my career, I have successfully managed social media accounts, created engaging content using Canva, and reported on key performance indicators to ensure that my teams meet their goals. My educational background in English Language Teaching has equipped me with strong communication skills, which I leverage to connect with clients and colleagues effectively.

I am eager to bring my skills and experience to a new role where I can contribute to a dynamic team and continue to grow professionally. I am particularly interested in opportunities that allow me to utilize my administrative and customer service skills while fostering a positive work environment.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Ruth Buys Houses

Jan 2023 - Dec 2024 (1 year 11 months)

Managed lead inquiries by collecting essential property information and documenting notes. Reported daily and weekly Key Performance Indicators (KPIs) to track progress. Handled social media accounts, including Facebook, and created engaging posts using Canva.

Lead Management CRM KPI Tracking Social Media Management Canva Data Collection

Acquisition Assistant

Jenn Buys 585

Jan 2021 - Dec 2022 (1 year 11 months)

Answered lead inquiries and gathered information regarding properties for sale, meticulously documenting details. Managed email correspondence and reported daily and weekly Key Performance Indicators (KPIs). Maintained and updated social media accounts, specifically Facebook.

Lead Management Email Communication KPIs Social Media Management Data Collection

English Teacher

Sacred Heart Academy of Pasig

Jan 2019 - Dec 2022 (3 years 11 months)

Taught Philippine and English-American Literature, developing comprehensive lesson plans, quizzes, and Tables of Specification (TOS). Recorded and managed student grades while effectively communicating with both students and parents. Gained experience in both classroom and online teaching environments.

English Literature Lesson planning Curriculum Development Classroom Management Communication Skills

Customer Service Representative

Concentrix

Jan 2018 - Dec 2019 (1 year 11 months)

Handled incoming phone calls and resolved various customer-related concerns efficiently. Performed data entry tasks, managed billing inquiries, and maintained calendars. Utilized CRM software like Lead Connector and High Level to streamline operations.

Customer Service Incoming Call Management Data Entry Billing CRM Software Conflict Resolution

ESL Teacher

Face to Face English School

Jun 2018 - Sep 2018 (3 months)

Taught basic English to students ranging from beginners to intermediate levels, including Japanese, Taiwanese, and Korean nationalities. Developed and implemented creative, fun, and interactive activities to enhance the learning experience. Fostered a positive and engaging classroom environment.

Development Activities

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines

Masters of Arts, English Language Teaching

Pursued a Master of Arts in English Language Teaching. Focused on advanced linguistic theories and pedagogical approaches.

Cavite State University, Main Campus

Bachelor of Secondary Education, English

Completed a Bachelor of Secondary Education with a major in English. Gained comprehensive knowledge in English literature, language, and teaching methodologies.