Sarah Gibson
@sarahgibson
I lead complex college client implementations from contract execution through successful launch.
What I'm looking for
At eCampus.com, I direct 50+ concurrent client implementation projects annually for colleges and universities nationwide, guiding each engagement from contract execution through launch and ongoing client relationship maintenance.
I coordinate internal operations, technology, customer service, university stakeholders, publishers, and technology partners to manage scope, timelines, risks, resources, and deliverables. I also build standardized workflows, analyze operational performance, and partner with senior leadership to improve efficiency and execute strategic initiatives.
Experience
Work history, roles, and key accomplishments
Director of Operations
eCampus.com
Dec 2013 - Present (12 years 8 months)
Directed a portfolio of 50+ concurrent client implementation projects annually for colleges and universities, managing scope, timelines, and stakeholder communications. Served as primary liaison between internal departments, university stakeholders, publishers, and technology partners to drive project success.
Education
Degrees, certifications, and relevant coursework
University of Kentucky
Bachelor of Business Administration, Management and Marketing
Bachelor of Business Administration in Management and Marketing from the University of Kentucky, completed in May 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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