Open to opportunities

Sarah Franci

@sarahfranci

Message

I build compliant, data-driven people operations that improve hiring, retention, and employee experience.

Zimbabwe

Message

What I'm looking for

I'm looking for a structured, remote-ready environment where I can use data, empathy, and execution to build capable teams, scalable HR processes, and positive workplace cultures.

I've delivered end-to-end HR operations across Admas Grand Hotel, Hotel Paradise Limited, and YMCA College, improving recruitment planning, employee records, onboarding, performance management, and employee relations. My work has reduced last-minute recruitment by 25%, improved record accuracy to 98%, and increased performance-review completion to 100%.

I translate HR data, policies, and employee feedback into scalable processes that support compliance and positive workplace cultures. I’ve improved early retention, engagement, audit readiness, and training outcomes while partnering with managers on workforce planning, disciplinary matters, payroll inputs, and talent development.

Experience

Work history, roles, and key accomplishments

Human Resource Officer

Admas Grand Hotel

May 2023 - Sep 2025 (2 years 4 months)

Built and maintained structured candidate and employee databases, improving record accuracy to 98% and reducing follow-up and compliance gaps by 35%. Supported workforce planning and coordinated interview scheduling, achieving a 95% candidate satisfaction rate.

Pre employment Screening Offboarding HRIS Data Management Performance Management Compliance Workforce Planning Interview Scheduling Employer Branding

Human Resource Officer

Hotel Paradise Limited

Nov 2021 - Apr 2023 (1 year 5 months)

Led the revision and rollout of HR manuals and policies, improving compliance audit scores by 100%. Advised managers on disciplinary and grievance cases, resolving 90% of employee relations issues internally.

Policy Implementation Employee Relations Disciplinary Onboarding Training Performance Management Payroll

Human Resource Assistant

YMCA College

Jun 2019 - Aug 2021 (2 years 2 months)

Managed employee induction and ongoing training programs, improving role readiness and increasing 90-day retention by 25%. Documented disciplinary and grievance records with 100% accuracy.

Training Onboarding Employee Relations Documentation Compliance Community Outreach Curriculum Development Assessment Design