Sarah Edwards
@sarahedwards
Dispatcher and customer-focused security communications professional who keeps high-volume incidents accurate, urgent, and trusted.
Trinidad and TobagoWhat I'm looking for
I’m a dispatcher and woman security officer who serves as the critical communications link between field security personnel, clients, and management across multiple sites. I monitor and track officer movements and statuses, manage high-volume inbound communications via phone and email, and prioritize or escalate critical incidents with clear urgency.
Previously, I advanced through supervisory and financial operations as a supervisor/accounts clerk—directing teams, supporting purchasing and vendor relationships, and handling transactions accurately. I bring customer service excellence rooted in being recognized as “Customer Whisperer,” plus hands-on reporting and financial task support using Microsoft Office Suite (Word, Excel, Outlook) and Peachtree Accounting.
Experience
Work history, roles, and key accomplishments
Dispatcher and Security Officer
Executive Bodyguard Services Ltd.
Jan 2025 - Present (1 year 6 months)
Serves as the primary communications link between field security personnel, clients, and management, monitoring officer movements and statuses across multiple sites. Handles high-volume phone and email inquiries, prioritizes and escalates critical incidents, and supports billing through accurate, timely tracking.
Cashier/Salesclerk (Seasonal)
Bright Ideas Design Centre Limited
Dec 2024 - Dec 2024 (0 months)
Processed customer transactions using a computerized POS system, handling cash, card, and mobile payments while maintaining a balanced drawer. Provided personalized product assistance, restocked merchandise, and maintained organized checkout lanes with clear pricing labels.
Supervisor and Accounts Clerk
Persad’s Superstore Ltd.
Jan 2021 - Sep 2023 (2 years 8 months)
Directed and motivated a team of department heads and staff by delegating tasks to optimize workflow and support quality and safety standards. Supported purchasing and vendor relationships, processed customer payments, and used Microsoft Office Suite and Peachtree Accounting for reporting and financial tasks.
Admissions Student Advocate
University of the West Indies
Jan 2019 - Mar 2020 (1 year 2 months)
Served as an admissions student advocate supporting the admissions process and assisting students during the application period.
Retail Salesclerk
Peter’s Boutique
Aug 2016 - Dec 2018 (2 years 4 months)
Worked as a retail salesclerk assisting customers and supporting day-to-day boutique operations over multiple years.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies
Bachelor of Science, Geography
Earned a Bachelor of Science in Geography from The University of the West Indies in July 2020.
The University of the West Indies
Bachelor of Science, Environmental and Natural Resource Management
Earned a Bachelor of Science in Environmental and Natural Resource Management from The University of the West Indies in July 2020.
San Fernando Central Secondary School
CXC CAPE, CAPE
Completed CXC CAPE in June 2016 at San Fernando Central Secondary School.
San Fernando Central Secondary School
CXC CSEC, CSEC
Completed CXC CSEC in June 2014 at San Fernando Central Secondary School.
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Skills
Interested in hiring Sarah?
You can contact Sarah and 90k+ other talented remote workers on Himalayas.
Message SarahGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
