Desmond Sinclair

I’m a detail-oriented, licensed Workers’ Compensation Claims Adjuster with extensive experience managing lost time and indemnity claims. I focus on accurately determining compensability and ensuring every decision stays compliant with applicable state regulations and best practices.

In my remote role, I analyzed and adjudicated mid- to complex workers’ compensation claims to deliver timely, accurate benefits determinations. I build and manage claims action plans to support efficient resolution and strengthen return-to-work initiatives.

I maintain reserve accuracy, file required state documentation, and keep claims action planning transparent and on track. I also negotiate settlements and pursue subrogation opportunities to maximize recovery.

I communicate regularly with claimants, clients, and medical providers—coordinating benefits and managing expectations with empathy. I bring strong analytical, negotiation, and communication skills, supported by Microsoft Office tools, to consistently exceed client service expectations.