MICHELLE MURPHY
@michellemurphy1
I manage occupational accident claims, medical benefits, and disability payments accurately.
ZimbabweWhat I'm looking for
I've managed the same dedicated occupational accident claims portfolio and book of business continuously from 2009 to 2026, through carrier acquisitions, insourcing, and TPA transitions at Intact Insurance Specialty Solutions, Brentwood Services, and Inter-Americas Insurance. I administer the full life cycle of claims for commercial truck drivers and owner-operators, covering both medical and disability benefits.
I audit files and billing records, interpret complex coverage guidelines, prepare Reservation of Rights letters, calculate wage-loss benefits, and identify subrogation opportunities to protect payment integrity and mitigate loss.
Experience
Work history, roles, and key accomplishments
Claim Examiner
Intact Insurance Specialty Solutions
Dec 2022 - Jul 2026 (3 years 7 months)
Managed occupational accident claims for commercial truck drivers, administering medical and disability benefits. Conducted file audits and billing reviews to ensure policy compliance and payment integrity.
Education
Degrees, certifications, and relevant coursework
Secondary Education Qualification
Secondary Education Qualification, General Studies
Completed comprehensive secondary education curriculum including English Language & Literature, Biology, History, Geography, and Art.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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