Sarah Coffin
@sarahcoffin
Dedicated CNA with extensive experience in customer service and elderly care.
What I'm looking for
I am a Certified Nursing Assistant with a strong background in customer service and elderly care. My experience spans various roles where I have consistently delivered exemplary service and built effective relationships with diverse individuals. I pride myself on my ability to connect with patients and their families, ensuring their needs are met with compassion and professionalism.
Throughout my career, I have honed my skills in team leadership and event planning, successfully organizing activities for both residents in care facilities and community events. My commitment to quality care is reflected in my volunteer work with youth and special needs camps, where I utilized my observation skills to assess and improve the conditions of those I served. I am also proficient in various software applications, which aids in my administrative tasks and enhances my ability to provide excellent service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Buffalo Federal Bank
Dec 2024 - Present (6 months)
Currently performing customer service duties at Buffalo Federal Bank. This role involves direct interaction with clients and managing financial transactions.
Youth Program Volunteer
Boys and Girls Club of the Bighorns
Apr 2024 - Present (1 year 2 months)
Volunteered at the Boys and Girls Club, assisting with organizing activities for youth. Utilized observation skills to support the well-being of participants.
Customer Service/Sales Associate
Riddle's Jewelry
Feb 2023 - Present (2 years 4 months)
Performed customer interactions, making product recommendations and providing exceptional service for repeat sales. Encouraged and led the team to achieve store and company goals.
Store Manager
Tractor Supply Co
Sep 2019 - Present (5 years 9 months)
Conducted interviews and trained management positions and customer service employees, overseeing four managers and ten customer service employees. Managed merchandise receiving, inventory reports, and vendor orders.
Sales Associate
Riddle's Jewelry
Jul 2018 - Present (6 years 11 months)
Provided exceptional customer service, making product recommendations and ensuring repeat sales. Collaborated with the team to achieve sales targets.
Certified Nursing Assistant
Bozeman Lodge
Sep 2015 - Present (9 years 9 months)
Assisted with direct patient care as a Certified Nursing Assistant. Utilized observation skills to aid in the evaluation of resident's conditions.
Certified Nursing Assistant
Good Samaritan Retirement Community
Aug 2011 - Present (13 years 10 months)
Provided direct patient care and assisted with organizing activities for residents. Applied observation skills to contribute to the evaluation of resident health.
Camp Volunteer
Life Spring Covenant Church
Jan 2010 - Present (15 years 5 months)
Volunteered at Youth and Special Needs Camp, assisting with organizing activities for camp guests. Contributed to a supportive environment for participants.
Education
Degrees, certifications, and relevant coursework
Sheridan College / NWCCD
Unknown, Unknown
Currently pursuing studies at Sheridan College / NWCCD, working towards an unspecified degree. Engaged in coursework to further academic and professional development.
Thompson Valley High School
High School Diploma, General Studies
Activities and societies: Junior Reserve Officer Training Corps (Company Commander, Drill Commander, Color Guard Captain)
Completed high school education, gaining foundational knowledge across various subjects. Participated in the Junior Reserve Officer Training Corps, serving as Company Commander, Drill Commander, and Color Guard Captain.
Eastern Wyoming Community College
HISET, General Education
Obtained the High School Equivalency Test (HISET) certification, demonstrating proficiency in core academic areas. This credential signifies a strong foundation in essential subjects.
Eastern Wyoming Community College
CNA Certification, Nursing Assistant
Completed the Certified Nursing Assistant (CNA) program, acquiring essential skills for direct patient care. This certification prepared for roles in healthcare settings, focusing on assisting patients with daily needs.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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