Pearce Drummond-Welsby
@pearcedrummond-welsb
Store assistant who delivers friendly customer service under pressure.
United KingdomWhat I'm looking for
I’m a reliable, motivated store assistant with several years’ experience in customer-focused retail roles. I’m skilled in handling customer queries, processing transactions accurately, and maintaining a professional, approachable manner—especially during busy periods.
I bring strong IT confidence and adaptability, quickly learning new systems while supporting day-to-day store operations. From cash handling and checkouts to resolving customer issues in person or by phone, I focus on accuracy, clear communication, and consistent service standards.
Experience
Work history, roles, and key accomplishments
Store Assistant
SPAR
Jan 2022 - Jan 2026 (4 years)
Provided customer-focused service in a fast-paced retail environment, handling customer queries and accurately processing transactions. Ensured compliance with food safety and hygiene standards, while inputting delivery and maintaining professional customer interactions.
Team Member
KFC
Jan 2018 - Jan 2022 (4 years)
Delivered quality customer service efficiently in a busy environment, using computers and checkouts to support daily operations. Assisted with product data entry/returns, resolved customer issues in person or by phone, and supported upselling and cash handling.
Store Assistant
Aldi
Jan 2020 - Jan 2020 (0 months)
Supported daily shop operations in a high-pressure retail setting, sorting donations and maintaining company standards. Helped drive sales by pricing items, merchandising, and working closely with a team to support store targets.
Animal Welfare Volunteer
Rhyl and Prestatyn Animal Welfare
Jan 2017 - Jan 2018 (1 year)
Volunteered in an animal welfare setting, providing support during periods of reduced staffing and contributing to fundraising efforts. Collaborated with colleagues to support day-to-day activities and maximize sales through community-driven initiatives.
Education
Degrees, certifications, and relevant coursework
Coleg Llandrillo
A-Level (equivalent), Business Studies / Retail Studies
2012 - 2014
Completed A-Level (or equivalent) studies in Business Studies/Retail Studies at Coleg Llandrillo from 2012–2014, building communication skills including IT.
Rhyl High School
GCSEs, General Education
2007 - 2012
Attended Rhyl High School from 2007–2012, achieving 7 GCSEs including English and Mathematics, with related preparation in Food Safety.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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