As I look for a job I am excited to use my experience, in customer service and data input to be part of a team setting. I am searching for a position that allows me to keep learning and developing where I can apply my communication skills to offer top notch assistance to customers while maintaining effective data handling. A role that appreciates teamwork, creativity and a dedication, to quality.
SKOpen to opportunities
Santosh Kr
@santoshkr
Customer Service[Chat & Email] | E-commerce Specialist | Data Entry Expert
IndiaWhat I'm looking for
With more, than 11 years of work experience I have developed my skills in customer service, data input and e commerce operations. In customer service I excel at offering and personalized help to address questions and issues effectively. My expertise in data entry ensures timely handling of information upholding high data integrity standards. Moreover my e commerce background involves overseeing stores, managing transactions and optimizing product listings to improve customer satisfaction and boost sales. I am skilled in providing service and building relationships, with customers through both chat and email interactions.
Experience
NLCurrent
Provided exceptional chat and email support to customers,
addressing inquiries,resolving issues, and ensuring customer
satisfaction.
Managed high volumes of customer interactions efficiently and
effectively, maintaining quality and accuracy standards.
Collaborated with cross-functional teams to escalate and resolve
complex customer issues promptly.
SLAccurately entered and maintained large volumes of data into
company databases and spreadsheets.
New Delhi,India
Conducted regular quality checks to ensure data integrity and
accuracy.
•Assisted in data analysis and reporting tasks as needed.
Collaborated with team members to streamline data entry processes
and improve efficiency.
Handled confidential information with discretion and maintained
Availability
Open to opportunities
Location
IndiaAuthorized to work in
United States
Canada
United Kingdom
Germany
FranceJob categories
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