I manage IT infrastructure at Skylark Infra Engineering, supporting desktops, laptops, network devices, system administration, access control, LAN/WAN connectivity, VPN setup, and IT security compliance.
Previously at Silaris, I provided L1/L2 end-user support, resolved hardware, software, and network issues within SLA timelines, and managed Active Directory users, groups, and permission policies.
I work across Windows and Linux environments, system deployment, patching, backup recovery, asset management, and remote support to maintain reliable IT operations.
