Saddam Husain
@saddamhusain
Windows System Administrator delivering reliable infrastructure through monitoring, Active Directory management, and rapid troubleshooting.
IndiaWhat I'm looking for
I’m a dedicated IT professional and Windows System Administrator with extensive experience in technical support and network administration. I install, configure, and maintain servers and operating systems, monitor system performance for high availability, and resolve hardware, software, and system issues quickly.
Across my roles at HCL Tech and Monitoring Excis Compliance India Pvt Ltd, I manage Active Directory (including DNS and DHCP), apply Group Policies, and handle user accounts and OUs. I also perform patch management and maintenance (including WSUS), troubleshoot AD replication, log solutions in ticketing systems like ServiceNow, and support system deployments, upgrades, and improvements.
Experience
Work history, roles, and key accomplishments
Windows System Administrator
HCL Tech
May 2024 - Present (2 years 1 month)
Installed, configured, and maintained Windows servers and system infrastructure while monitoring performance to ensure high availability. Managed Active Directory, DNS, and DHCP, applied Group Policies, and resolved hardware/software issues through remote troubleshooting and ServiceNow ticketing.
System Administrator
Monitoring Excis Compliance India Pvt Ltd
Jan 2023 - Apr 2024 (1 year 3 months)
Provided Windows OS administration including installations, upgrades, and OS hardening. Managed Active Directory components and WSUS for patching, and performed troubleshooting for replication, desktops, and servers.
Executive Systems
Net Connect Pvt Ltd
Jun 2022 - Jan 2023 (7 months)
Configured and imaged systems with updated OS and software, and managed Active Directory accounts and domain-joined devices. Resolved hardware and software issues using ServiceNow and set up VPN and email clients using Microsoft Outlook.
Desktop Support Engineer
Bharat It Services Ltd
Sep 2021 - Apr 2022 (7 months)
Supported 120 branches with system imaging, troubleshooting, and software installations. Resolved hardware issues such as BSOD, CMOS errors, and overheating, and installed/configured printers and biometric devices while handling user support needs.
Education
Degrees, certifications, and relevant coursework
Attari
MCSE Training, Microsoft Systems Administration
Activities and societies: Troubleshooting examples: user created but cannot log in; password reset but login still fails.
Completed MCSE training with hands-on troubleshooting practice for login and password-reset scenarios.
Kanpur Group policy management university
Bachelor of Arts, General Studies
Passed a Bachelor of Arts (B.A.) degree.
U.P. Board
Intermediate, General Studies
Activities and societies: Configure and troubleshoot GPO settings; computer and domain management basics.
Passed Intermediate from the U.P. Board.
U.P. Board
High School, General Studies
Activities and societies: Network management basics; monitor/troubleshoot network connectivity; configure and manage Remote Desktop services.
Passed High School from the U.P. Board.
Jetking
Diploma in Network Administration, Network Administration
2020 -
Activities and societies: Create/modify/delete user accounts; reset password and unlock accounts; manage user groups and memberships.
Completed a Diploma in Network Administration focused on user and group administration and related account management tasks.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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