Santiago Masquelet
@santiagomasquelet
Delivery & Implementation Manager | Enterprise SaaS | Client-Facing Integrations
What I'm looking for
I work in delivery and implementation leadership roles, owning and driving the delivery of complex, integration-heavy SaaS and enterprise platforms.
While I don’t come from a hands-on development background, I’ve spent many years embedded with engineering teams across multiple systems and domains. I understand technical concepts well enough to ask the right questions, identify risks early, and keep delivery moving — focusing my role on alignment, execution, and outcomes rather than writing code.
In recent years, I’ve led end-to-end delivery of complex multi-system implementations across finance, operations, and data domains, including ERP, billing, and internal tooling, in both cloud and hybrid environments. My work typically spans discovery, design alignment, UAT, go-live, and post-production stabilization, in close collaboration with engineering teams and client stakeholders.
What I enjoy most is operating at the intersection of people, process, and technology: bringing structure to complex delivery situations, aligning cross-functional teams, and ensuring solutions work end to end in real-world production environments.
I’ve worked with distributed teams across the US, India, and Europe, which has shaped how I communicate, plan, and build trust across cultures. I’m currently focused on implementation leadership and client-facing delivery within integration-driven SaaS environments.
Experience
Work history, roles, and key accomplishments
Project & Integration Manager
Alpha AI Inc.
Aug 2022 - Present (3 years 5 months)
Led strategic ERP and AI integration initiatives delivering 15+ production ERP integrations (Oracle Fusion, Microsoft BC/F&O, Yardi, FinancialForce), owning roadmap to deployment and driving client alignment and post-launch operations.
Project Manager
Mindfactory
Dec 2021 - Jul 2022 (7 months)
Rescued and delivered a delayed ISO 9001-aligned document management cloud migration by realigning scope, roadmap, and requirements, coordinating a technical architect, three developers and two QA engineers to meet quality and compliance within eight months.
DevOps Coordinator
McAfee
Nov 2019 - Dec 2021 (2 years 1 month)
Led a global DevOps team supporting McAfee EDR, managing CI/CD pipelines with 100+ production deployments across four regions and contributing to FedRAMP certification in 2020.
DevOps Engineer
McAfee
Apr 2016 - Nov 2019 (3 years 7 months)
Coordinated 100+ production deployments improving stability and scalability, led deployment validation meetings, and received Outstanding Achievement Award for MITRE APT3 assessment participation.
Quality Assurance Manager
McAfee
Mar 2014 - Apr 2016 (2 years 1 month)
Managed an 8-person QA team for the Safe Family product, coordinated partner demos with Dell, and supported the worldwide product release in 2015.
Led migration of the TMP project to AWS, collaborated on infrastructure design and testing, and coordinated production deployments between development and operations teams.
Managed virtual and physical servers and enterprise tools, maintaining services including VMware, SQL, IIS, DNS, Nagios, WSUS, JIRA, Bamboo, Crucible and Splunk.
Education
Degrees, certifications, and relevant coursework
Universidad Blas Pascal
Bachelor of Engineering, Telecommunications Engineering
1998 - 2003
Completed a Telecommunications Engineering degree covering telecommunications systems, networking, and related engineering disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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