Psanthaya Devi33
@santhiyadevi
Chargeback associate at WIPRO LTD who processed customer disputes and merchant representments for Discover bank US.
IndiaWhat I'm looking for
At WIPRO LTD, I worked in the chargeback process from May 2023 to May 2024, processing customer disputes.
I posted chargeback credit card changes and maintained documents. I also worked on merchant representments and disputes for Discover bank US.
I studied BA (English) at Wavoo Wajeeha women’s college of Arts & Science and have used Microsoft Office Suite, Tally – ERP 9, VBA, SQL, and Macro.
Experience
Work history, roles, and key accomplishments
Processed customer disputes and posted charge back credit card changes. Handled merchant representations and disputes for Discover Bank US.
Education
Degrees, certifications, and relevant coursework
Wavoo Wajeeha Women's College of Arts & Science
Bachelor of Arts, English
2019 - 2022
Grade: 86%
Pursued a Bachelor of Arts in English from 2019 to 2022, achieving 86% marks.
SSN Higher Secondary School
HSC
2018 - 2019
Grade: 66.17%
Completed Higher Secondary Certificate (HSC) from 2018 to 2019, securing 66.17% marks.
SSN Higher Secondary School
SSLC
2016 - 2017
Grade: 93.4%
Completed Secondary School Leaving Certificate (SSLC) from 2016 to 2017, securing 93.4% marks.
University of New South Wales
Bachelor of Computer Science, Computer Science
2013 - 2016
Bachelor of Computer Science degree from the University of New South Wales.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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