Diana Montanez
@dianamontanez
I support families and teams through bilingual education, administration, and customer service.
CanadaWhat I'm looking for
I've supported children, families, and educational teams across Bright Beginning Child Care, Mulberry Bush Child Care, and YMCA of Western Ontario for more than 10 years.
In preschool and toddler programs, I maintain accurate records, coordinate schedules and daily routines, communicate with families, and help create safe, caring learning environments for children with diverse needs.
I'm bilingual in English and Spanish and bring customer service, administrative support, data entry, and organization experience from both education and fast-paced retail environments. I'm seeking a remote, growth-oriented role where I can support clients and teams through clear communication and dependable coordination.
Experience
Work history, roles, and key accomplishments
Preschool Educator
Bright Beginning Child Care
Sep 2023 - Present (3 years 1 month)
Support daily classroom operations and maintain a safe, caring learning environment. Communicate with families regarding child development and daily activities.
Preschool Educator
Mulberry Bush Child Care
Nov 2020 - Aug 2023 (2 years 9 months)
Delivered structured educational programming for preschool children. Built strong relationships with families and team members through clear communication.
Toddler Educator / Program Support
YMCA of Western Ontario
Mar 2015 - Nov 2020 (5 years 8 months)
Provided educational and emotional support in toddler programs. Assisted with administrative and program coordination tasks.
Customer Service Representative / Cashier
Donut Café
Mar 2011 - Jan 2016 (4 years 10 months)
Provided friendly and efficient customer service. Processed cash and debit transactions accurately.
Customer Service Associate / Cashier
Dollarama
Mar 2010 - Jun 2011 (1 year 3 months)
Assisted customers with purchases and product inquiries. Operated cash register and handled transactions.
Packaging Associate
Couple Squares Inc.
Sep 2010 - Dec 2010 (3 months)
Prepared and packaged products efficiently while meeting quality standards. Maintained organized workspaces and followed workplace procedures.
Customer Service Associate
Taco Bell / KFC
Jul 2006 - Feb 2008 (1 year 7 months)
Assisted customers in a fast-paced environment. Handled transactions and maintained customer service standards.
Education
Degrees, certifications, and relevant coursework
Fanshawe College
2010 - 2014
Attended Fanshawe College from 2010 to 2014.
Catholic Central High School
Ontario Secondary School Diploma
Earned an Ontario Secondary School Diploma (OSSD) in 2010.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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