Looking for a job

SANJAY SATHISHKUMAR

@sanjaysathishkumar

Customer Support Executive at Coronis Ajuba with a reported 98% customer satisfaction rating and a focus on cricket and AI chat support.

India

Message

What I'm looking for

I’m interested in supporting cricket-focused AI and live-match chat operations, including scheduled live-match windows as required.

At Coronis Ajuba, I handle customer queries through calls, emails, and chat, record interactions in CRM systems, and follow up on pending cases. I’ve maintained a reported 98% customer satisfaction rating and received recognition as a Top Performer.

I’m comfortable using AI chat assistants and web search to research information and support accurate responses. I know T20 international cricket, the Indian national team, and common match formats, and I’m interested in supporting cricket-focused AI and live-match chat operations.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Executive

Current

Coronis Ajuba Pvt Ltd

May 2025 - Present (1 year 5 months)

Handles customer queries through calls, emails, and chat, resolves routine issues, and routes complex requests to appropriate teams. Records interactions in CRM systems and follows up on pending cases.

Customer Support CRM Issue Resolution Communication Skills Documentation

AR Caller

Omega Healthcare

Sep 2024 - Apr 2025 (7 months)

Made outbound calls related to medical accounts, verified account details, explained payment options, and helped resolve discrepancies. Documented call outcomes and tracked follow-ups.

AR Calling Communication Skills Documentation Follow up