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Sanjay Baishya

@sanjaybaishya

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I build AI-driven program operations that cut costs, accelerate production, and improve user outcomes.

India

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What I'm looking for

I'm looking to lead AI-driven programs and operational initiatives where I can improve processes, build data-informed products, and deliver measurable efficiency and user-impact outcomes.

At Pocket FM, I build AI-driven program and operations systems that improve production speed, visibility, and business outcomes. I reduced script-evaluation backlog by 60%, scaled GenAI production workflows saving INR 1–1.5 Cr annually, and led an in-house image and video tool that cut turnaround time by 70%.

Previously at Koo, I automated spam moderation and enforcement workflows, reducing manual workload by 75%, safety violations by 80%, and fraudulent activity by 60%. I also build agentic AI products, including customer support and interactive storytelling platforms using RAG and multimodal LLMs.

Experience

Work history, roles, and key accomplishments

Associate Program Manager

Pocket FM

May 2024 - Jul 2026 (2 years 2 months)

Decreased script evaluation backlog by 60% and achieved 80% prediction accuracy for Meta Ads metrics by building an AI-powered analytics tool. Initiated and scaled GenAI-driven production processes, saving INR 1-1.5 Cr annually and reducing turnaround time by 90%.

LLM RAG GenAI A B Testing Data Analysis Project Management Cross Functional Collaboration AI Tools

Business Analyst

Koo

Jul 2021 - Nov 2023 (2 years 4 months)

Designed and implemented automated spam moderation systems, reducing manual workload by 75% and improving spam detection by 90%. Led fraud-detection initiatives, reducing fraudulent activity by 60% and investigating 2,000+ fraudulent accounts.