Looking for a job

Sanjana Chowdary

@sanjanachowdary1

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Customer Care Executive at Sweizy, helping customers resolve order, billing, and payment questions.

India

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What I'm looking for

I’m looking to use my customer-first approach and interpersonal skills to improve client satisfaction and drive sales in a dynamic, forward-thinking company.

At Sweizy, I help customers with questions and orders, resolve complaints, and handle billing and payment queries.

I also maintain customer and order records and work with the team to support customer satisfaction.

Previously, as a Digital interaction advisor at 24[7].ai, I handled US customers through voice support, understood their requirements, and provided appropriate solutions while maintaining accurate records and following company processes.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Executive

Current

Sweizy

Mar 2026 - Present (7 months)

Helped customers with questions and orders, solved complaints politely and quickly, maintained records, handled billing queries, and provided friendly service.

Customer Service Problem Solving Communication Skills Record keeping Billing

Digital Interaction Advisor

24[7].ai

Aug 2025 - Feb 2026 (6 months)

Handled US customers through voice support, understood requirements, provided solutions, maintained records, and improved communication and problem-solving skills.

Voice support Customer Service Communication Skills Problem Solving Record keeping

Education

Degrees, certifications, and relevant coursework

Sri Indu Institute of Engineering and Technology

BTech, Engineering

2021 - 2025

Grade: 6.96

Pursued a Bachelor of Technology degree from 2021 to 2025.

SR Junior College

Intermediate, Intermediate

2019 - 2021

Grade: 9.85

Completed Intermediate studies from 2019 to 2021.

Telangana State Model School

SSC, SSC

2018 - 2019

Grade: 9.8

Completed SSC (Secondary School Certificate) in 2019.

Forage

Data Analytics and Visualization Job Simulation Certificate, Data Analytics

Completed a job simulation certificate in Data Analytics and Visualization, covering project understanding, data cleaning and modeling, data visualization and storytelling, and presenting to the client.