Sandra Makoni

As a dedicated and results-oriented marketing professional, I bring a robust background in business management and marketing, with a proven track record of identifying and resolving inefficiencies. My experience spans roles in customer service, sales, and marketing, where I have consistently delivered value through effective process improvement and project management.

In my current role as a Customer Services Representative at ZB Financial Holdings, I engage in both inbound and outbound customer support, manage product inquiries, and ensure customer complaints are resolved efficiently. Previously, as a Sales and Marketing Executive at Creative Bureau, I contributed to the development of marketing strategies, conducted market research, and implemented targeted sales strategies that drove business growth.

I hold a Bachelor of Business Studies Honors Degree in Marketing from the University of Zimbabwe and a Certificate in Applied Digital Marketing from the IMM Graduate School. My skills include web design, branding, and digital marketing, with proficiency in MS Office and Excel.