Sandra Barros

Reduced medical plan loss ratio by 20% through contract renegotiation and wellness programs, generating over R$1 million in annual savings. Served as point of contact for employee relations, investigations, and conflict resolution across a 2,300-employee retail operation.

Reduced regional turnover by more than 10% in 12 months through redesigned onboarding and retention indicators. Supported approximately 70 stores nationwide as regional HRBP, advising leaders on people management and culture.

Raised employee perception of benefits package from 71% to 90% through flexible meal and food voucher rollout. Led labor union negotiations across 5 regions and implemented national job architecture and salary structure.

Built HR processes from the ground up in Brazil, covering benefits, payroll, labor relations, and internal service delivery. Supported national implementation of ADP HRIS and led mental health and wellbeing programs during the pandemic.

Managed benefits administration and related HR processes.

Supported HR operations and processes as a junior analyst.

Certification in Career, Compensation & Employee Engagement from Fundação Getulio Vargas, completed in 2025.

Corporate Learning: Onboarding & Performance Improvement certification from FGV, completed in 2024.

International PPA DISC Certification from Thomas International, completed in 2024.

Career & Total Rewards Management certification from Korn Ferry, completed in 2022.

Postgraduate degree in Organizational Psychology from Universidade Anhembi Morumbi, completed in 2021.

Emotional Intelligence certification from Escola Conquer, completed in 2021.

HR Metrics & Indicators certification from Integração Escola de Negócios, completed in 2020.

Compensation Analyst certification from Integração Escola de Negócios, completed in 2020.

Bachelor's degree in Human Resources Management from Faculdades Integradas Campos Salles, completed in 2013.