Sandeep Bhandari

Managed day-to-day catering scheduling, food ordering, and event logistics. Coordinated with suppliers and chefs to maintain quality and plan menus, while ensuring high hygiene and service standards.

Supervised office operations, staff scheduling, inventory, and administrative support. Coordinated resources and calendars to ensure timely service delivery and supported staff orientation and performance improvement.

Improved front-of-house productivity through effective greeting and seating processes. Trained customer-facing staff, conducted health and safety evaluations, and supported budgeting and staffing.

Allocated work among banquet staff and ensured smooth execution of events. Monitored staff hygiene, venue cleanliness, and service standards, and handled last-minute event changes and security logs.

Planned and managed large-scale events from preparation through completion. Explained event packages and options to customers, coordinated catering and external providers, and arranged audio-visual equipment.

Led service teams for large parties and events, anticipating staffing requirements. Coordinated inventory and replenishment of consumables, and promoted workplace health and safety.

Handled passenger check-in, baggage, and document verification including passport, visa, and ticket checks. Managed boarding sequences, announcements, and coordinated aircraft loading according to load plans.

Handled guest registration, room assignment, cash handling, and front-desk operations. Maintained knowledge of hotel facilities and services, and ensured cleanliness and professional standards at the front desk.

Handled guest objections, complaints, and comments ensuring timely follow-up. Maintained brand standards, monitored front-office staff appearance and performance, and managed inventory of front-office supplies.

Diploma in Business & Technology from Education Council.

Higher National Certificate in Aviation, Hospitality & Travel Management from Frank Finn Institute of Air Hostess Training.

Diploma in Computer Application with focus on Microsoft Office, MS Excel, and Typing.

Certified in Global Distribution System (Galileo) for Aviation, Cruise, and Car Rental reservation systems.

Certified in FIDELIO, a Computer Reservation System used in Hospitality.

Intermediate in Geography, History, Economics from CBSE Board, Meerut in 2007.

CBSE from Kendriya Vidyalaya, Meerut in 2005.