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Sanchi Banpate

@sanchibanpate

Message

Brand Ambassador at Gran Cru Club who grew premium wine sales and built a book of 14+ repeat members.

India

Message

At Gran Cru Club, I built a consultative selling framework for the premium wine portfolio, matching recommendations to each customer's palate, occasion, and budget. That approach lifted average bill value by 15%, and I built a personal book of 14+ repeat members.

At William Grant & Sons at Mumbai Int’l Airport T2, I delivered ₹4,00,000+ in average daily duty-free sales. I also partnered with Jaipur (Adani) International Airport to restructure its wine business and trained its team to recommend wines independently.

Experience

Work history, roles, and key accomplishments

Current

Brand Ambassador

Current

Gran Cru Club

Feb 2026 - Present (8 months)

Built a consultative selling framework for the premium wine portfolio, lifting average bill value by 15%. Grew premium mix and built a personal book of 14+ repeat members, sustaining an 8% repeat purchase rate.

Consultative Selling Customer Profiling Upselling Wine Portfolio Product Training Relationship Building Repeat Purchase Optimization

Brand Ambassador

William Grant & Sons

Jul 2024 - Jan 2026 (1 year 6 months)

Delivered ₹4,00,000+ in average daily sales in duty-free retail at Mumbai Int’l Airport T2. Converted high-volume international footfall with fast customer reads and handled queries across languages, currencies, and duty allowances.

Duty Free Retail High Pressure Sales Global Customer Handling Multilingual Communication Currency Handling Duty Allowance Knowledge

Sports Leader

Decathlon

Jul 2024 - Jan 2025 (6 months)

Generated 24 orders worth ₹99,254 in a single month, finishing 2nd in the national SAS Challenge for digital turnover. Drove 5% growth in new users and 500+ D-Play registrations through in-store engagement and community outreach.

Digital Sales In Store Activations Community Outreach User Growth D Play Registration

Customer Relationship Manager

IZF World

Aug 2023 - Dec 2023 (4 months)

Owned customer interactions end-to-end across email, phone, and chat, and managed in-transit order flow through Shopify and Delhivery. Ran targeted outbound calling to qualify prospects and convert interest into sales opportunities.

Customer Relationship Management Multichannel Support Shopify Delhivery Outbound Calling Lead Qualification

Omni Sports Leader

Decathlon

Jun 2023 - Aug 2023 (2 months)

Advised customers on product fit across multiple sports categories and used inventory and order-flow data to reduce stock-outs and support store turnover targets.

Customer Advisory Inventory Management Order Flow Stockout Reduction Store Turnover