Samuel Hercules Tshisuaka

I am a multilingual customer service professional with hands-on experience in reception, in-person customer support, and live online gaming operations. I bring strong people skills, adaptability, and a daily eagerness to learn.

In reception roles I managed subscriptions, handled payment and membership issues, answered phones, and served as a primary point of contact for facility questions, maintaining smooth front-desk operations.

As an online croupier I led live casino tables (Blackjack, Roulette), kept players engaged, and delivered consistent, professional interaction in a fast-paced environment.

I also provided technical customer support, resolving inquiries, processing orders, and ensuring customer satisfaction through clear communication and problem-solving. I speak English, Dutch, French and have basic Spanish.