Open to opportunities

anika dupont

@anikadupont

Customer service professional who stays calm under pressure and delivers friendly, reliable support—especially for night shifts.

Belgium

Message

What I'm looking for

I’m looking for a customer-focused role with night-shift availability (remote preferred). I want to help customers professionally through friendly service, calm problem-solving, and reliable support via phone, chat, and e-mail.

I’m a motivated and responsible customer service professional with experience in customer-oriented work. I work independently, remain calm under pressure, and I’m available for night shifts.

Thanks to my friendly and helpful attitude, I enjoy assisting customers in a professional manner. In my roles, I handled telephone and in-person customer contact, supported customers via e-mail and chat, and ensured shoppers left feeling satisfied.

I’ve also built strong planning and organization skills through scheduling appointments and managing calendars, plus experience operating a cash register efficiently. As a self-employed pet boarding provider, I continue to deliver service-oriented care while staying dependable and stress-resistant.

Experience

Work history, roles, and key accomplishments

Pet Boarding Scheduler

De Krieckaert

Aug 2023 - Feb 2025 (1 year 6 months)

Handled pet boarding client requests by making appointments and scheduling visits on clients’ calendars. Provided friendly, service-oriented communication by telephone and kept bookings organized independently.

Customer Service Appointment Scheduling Scheduling Client Communication Stress Management Service Orientation

Store Employee Intern

Brantano

May 2015 - Jun 2015 (1 month)

Completed a store employee internship focused on responsible telephone communication and supporting customer needs. Demonstrated fast learning, stress resistance, and basic computer skills while working independently.

Telephone Customer Service Stress Resistance Independent work Internet Research