Samson A OhwofaSO
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Samson A Ohwofa

@samsonaohwofa

I am a resourceful and quick-learning IT Engineer who always striving to provide the best service.

Hungary
Message

I am an Engineer with a passion for learning new technologies, working directly with customers. I have a 1+ year of experience in supporting Telecommunication system ZSmart (developed by ZTE) with Hand-On experience in troubleshooting system bugs via logs and different parts of the system. I feel like I would excel in any IT position as I can use my existing skills plus gain new knowledge and be a valuable part of the team.

Experience

WS
Current

Maintenance Engineer

WhaleCloud Information Technology & Services

Jun 2023 - Present (1 year 1 month)

I joined WhaleCloud Information Technology & Services I Budapest, Hungary to assist in providing
.Technical support activities including System Configuration, Business operation, System Upgrading.
• Involves in the delivery of telecommunication software projects.
• Responsible for preparing, and test execution for any testing phase of the project.

TL

Customer Service Representative

Transcosmos Information Systems Ltd.

Jun 2018 - Nov 2021 (3 years 5 months)

• Handling customer queries and complaints via live chat, email and call.
• Providing primary customer support to internal and external customers in a fast-paced environment
• Applying merchandising and promotional strategies to drive customer engagement and boost sales

Tech stack

Learn about the tools and technologies that Samson A likes to use.

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