Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@samrattalukder
Product Operations Lead with expertise in B2B SaaS and compliance.
I am a dedicated Product Operations Lead with a strong background in managing and delivering client projects effectively. At SOCLY.io, I successfully delivered over 60 SMB client projects, achieving an impressive on-time rate of over 90%. My efforts in shaping the product roadmap through continuous feedback have led to a significant improvement in customer satisfaction, with CSAT scores increasing by over 45% and doubling the adoption of key modules within three quarters.
My experience as a Solutions Engineer has equipped me with the skills to support B2B SMB startups in achieving compliance certifications like SOC 2 and ISO 27001, maintaining a 100% audit pass rate. I have a proven track record of enhancing lead-to-client conversion rates and optimizing client journeys, which has resulted in a 95% retention rate across SMB accounts. I thrive in fast-paced environments, bridging teams and driving product development from concept to execution.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
SOCLY.io
Jul 2024 - Present (1 year 4 months)
Delivered 60+ SMB client projects with CXO stakeholders, achieving over 90% on-time rate and reducing onboarding time by 35%. Shaped the product roadmap based on recurring feedback, improving CSAT by over 45% and doubling adoption of key modules.
SOCLY.io
Sep 2023 - Present (2 years 2 months)
Supported 30+ B2B SMB startups in attaining SOC 2 and ISO 27001 with a 100% audit pass rate. Led technical demonstrations in pre-sales, contributing to an improvement in lead-to-client conversion rate from 25% to 35%.
Degrees, certifications, and relevant coursework
M.Sc., Computer Science (Big Data & AI), Computer Science (Big Data & AI)
Grade: 90%
Activities and societies: Thesis: ROUGE-based evaluation of text summarization for Hindi and English
Completed a Master of Science degree with a focus on Big Data and Artificial Intelligence. Achieved a 90% grade, with a thesis on ROUGE-based evaluation of text summarization for Hindi and English.
B.Tech., Computer Science and Engineering, Computer Science and Engineering
Grade: 80.75%
Activities and societies: Certification: Google Data Analytics Professional Specialization.
Obtained a Bachelor of Technology degree in Computer Science and Engineering. Achieved a grade of 80.75%.
You can contact Samrat and 90k+ other talented remote workers on Himalayas.
Message SamratSantanu Paul
Senior Product Ops Engineer, Plivo
G Kiran Babu
Product Operations Associate, Sprouts.AI
Noopur Singh
Product Analyst, Akamai Technologies
Shubham Giri
Implementation Specialist, Klarity AI
Nandita Parthasarathy
Agile Project Manager, Service Now
Prashant Prabhakar
Product Operations Manager, Loop Health
Sukalp Gupta
Product Manager – Data Consolidation Platform, Publicis Media
Prashant Dhiman
Project Manager (Product Focused), Avanto Business India Pvt Ltd
raghav gupta
Implementation & Product Lead, Paylocity
Dipti Kulkarni
Associate Product Manager, Servion Global Solutions