APAnu Priya
@anupriya2
Product professional with 7+ years of experience driving implementation, execution, and scalable product operations.
IndiaWhat I'm looking for
I am a Product Manager with 7+ years of experience building consumer-facing, platform, and workflow-driven products, focused on end-to-end product lifecycle and scalable solutions.
I define product strategy, build long-term roadmaps, and collaborate with engineering, analytics, design, operations, and business teams to deliver measurable outcomes across multi-market environments.
My recent work includes ownership of global B2C e-commerce platform, AI-driven KYC and fraud-prevention systems, and operational tooling that reduced handling time and improved agent productivity while increasing customer NPS.
I emphasise data-driven decision-making, experimentation (A/B testing), and cross-functional stakeholder alignment to drive adoption, efficiency, and measurable business impact.
Experience
Work history, roles, and key accomplishments
Product Operations Manager
Monotype
Oct 2024 - Nov 2025 (1 year 1 month)
Owned end-to-end product initiatives for MyFonts.com, conducting CX and journey audits that reduced user drop-offs by 20% and ran A/B tests that increased scroll depth by 15% and decreased exit intent by 25%.
Lead Product Manager
Airtel International
Dec 2023 - Oct 2024 (10 months)
Led product ownership for digital CX and AI-driven platforms across 14 African markets, launching Automated KYC and QMS solutions that reduced AHT by up to 45% and increased agent productivity by 35%.
Senior Product Ops Specialist
Gartner
Nov 2021 - Dec 2023 (2 years 1 month)
Owned roadmap planning and execution for internal platforms, delivered a PI MA Tool that reduced average handling time by 20% and led cross-functional delivery to improve operational productivity.
Programmer Analyst
Cognizant
Jun 2016 - May 2019 (2 years 11 months)
Worked on mainframe corporate insurance applications, liaised with clients for development and dev-ops, and automated batch runs saving at least 1,040 man-hours per year.
Education
Degrees, certifications, and relevant coursework
BUBanaras Hindu University
Master of Business Administration, International Business (Marketing)
2019 - 2021
Activities and societies: Member, MASC (Management Student Committee), 2019; Finalist, HULT PRIZE BHU, 2019
Completed an MBA in International Business with a focus on Marketing from Banaras Hindu University between 2019 and 2021.
BMBirla Institute of Technology, Mesra
Bachelor of Engineering, Electronics and Communications Engineering
2012 - 2016
Activities and societies: Member of Technical (Mainframe) BAM & BAU Team; documented SOPs and performed knowledge transfer sessions
Completed a Bachelor of Engineering in Electronics and Communications Engineering from BIT Mesra from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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