Sammy Tetteh
@sammytetteh
I deliver prompt, friendly live chat support and resolve customer inquiries across multiple channels.
GhanaWhat I'm looking for
I've built hands-on customer support experience through realistic live chat and email scenarios, responding to customer inquiries with prompt, accurate, and friendly communication.
I use Zendesk and Freshdesk to practice ticket management, customer support workflows, and professional chat etiquette. I'm focused on de-escalating issues, solving problems, and maintaining clear written communication.
My training includes ChatGPT for Customer Support and Customer Service Fundamentals, alongside practical experience with CRM software and Google Workspace.
I'm motivated to bring my customer service, time management, and problem-solving skills to a live chat support role.
Experience
Work history, roles, and key accomplishments
Customer Support Practice
Self-Learning
Jan 2026 - Present (7 months)
Practiced live chat support using realistic customer service scenarios, responding to inquiries via live chat and email, and using Zendesk and Freshdesk for ticket management.
Education
Degrees, certifications, and relevant coursework
Klo-Agogo Senior High School
High School Diploma, General Studies
Graduated with a Senior High School Diploma in 2024.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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