At Ibex, I’m the primary point of contact for customers, answering inquiries and resolving complaints. I provide clear, accurate information about products and services to support customer satisfaction.
At Spearlogics Solutions, I engaged prospective customers through outbound calls and emails, qualified leads, and documented interactions in CRM software. Previously, at Webster Solutions, I verified customer details for life insurance eligibility and handled inbound calls, transferring qualified customers to licensed agents.
