Kara Glos

With over 10 years in the insurance industry, I have honed my skills as a Senior Claims Recovery Representative at American National Insurance. My role involves conducting thorough investigations of insurance claims, reviewing essential documentation, and negotiating settlements that reflect reasonable value assessments. I pride myself on managing a high-volume caseload of subrogation claims, achieving a recovery rate of over 75%. My collaborative approach with legal counsel and adjusters has enhanced recovery strategies, ensuring maximum success in negotiations.

Previously, I served as a Senior Recovery Resolution Analyst at Optum United Healthcare, where I analyzed medical records and policies to resolve complex claims issues. My experience includes coding claims using CPT, ICD-10, and HCPCS, as well as negotiating settlements with claimants and attorneys. I have a proven track record of investigating bodily injury claims and determining liability, which has significantly contributed to my ability to maximize recovery for my clients.