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Samiat Onabolu

@samiatonabolu

Customer service representative with experience qualifying leads at Keller Williams Realty and negotiating property sales.

Nigeria
Message

At Keller Williams Realty, I maintained lead records in the company’s CRM and qualified prospects by asking about their interest, budget, timeline, and readiness to buy or sell. I also collaborated with sales and marketing on targeted outreach campaigns.

At 3vn Solutions, I assisted customers with technology inquiries and service requests, resolving concerns and escalating complex cases when needed. Earlier, as a Sales Representative at Brains and Hammers, I presented properties, built client relationships, and negotiated sales agreements and payment plans.

Experience

Work history, roles, and key accomplishments

Keller Williams Realty logoKR

Outbound Officer

Jan 2025 - Jul 2026 (1 year 6 months)

Maintained an updated database of leads and prospects in the company's CRM, ensuring all interactions were recorded and tracked. Qualified leads through scripted discovery questions and collaborated with sales and marketing teams on targeted outreach campaigns.

VS

Customer Service Representative

3vn Solutions

May 2023 - Nov 2024 (1 year 6 months)

Assisted customers with technology-related inquiries, service requests, product information, and general support needs. Provided professional customer support by identifying concerns, understanding requirements, and offering effective solutions.

BH

Sales Representative

Brains and Hammers

Apr 2021 - Mar 2023 (1 year 11 months)

Engaged prospective clients through presentations, property tours, and personalized consultations, highlighting project features and investment value. Built and maintained strong relationships with high-net-worth individuals, investors, and corporate clients.

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria logoNN

National Open University of Nigeria

Professional Diploma, Occupational Therapy

Completed a Professional Diploma in Occupational Therapy in 2015, and also pursued a PGD in Theology.

DA

Dakins

Certificate, Customer Service

Completed foreign customer service training.

Tech stack

Software and tools used professionally

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