Looking for a job

Samiah Atique

@samiah

Customer support and administrative professional with healthcare, remote assistant, and operations experience, based in Pakistan.

Pakistan

Message

What I'm looking for

Customer Support Specialist

Customer Service Representative

Customer Support Representative

Administrative Assistant

Virtual Assistant

Patient Support Specialist

Appointment Coordinator

Operations Assistant

Customer support and administrative professional with experience in healthcare, remote order administration, and day-to-day business operations. At PTCL Health Lab, I assisted patients and customers with laboratory test information, appointment scheduling, emails, and routine enquiries. As a part-time Virtual Assistant, I recorded and confirmed orders, prepared daily order lists, matched records, and updated order statuses. I also have experience with Excel, Google Sheets, Word, Gmail, WhatsApp, and internet research. I hold a BS in Bioinformatics (2024) and am seeking remote Customer Support, Patient Support, Administrative, Order Processing, Data Entry, or Operations roles.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Support

Current

Butt Dairy Farm

Jan 2026 - Present (10 months)

Handle calls and day-to-day communication with suppliers, buyers, workers, and delivery personnel. Record and monitor milk quantities coming in and going out and track silage usage. Maintain operational records and update information using Excel and Google Sheets. Support daily administrative and operational activities.

Customer Support Assistant

PTCL health lab

May 2020 - Nov 2025 (5 years 6 months)

Assisted customers with laboratory test inquiries, pricing, and service details. Managed appointment scheduling and dispatched confirmation details via email. Resolved routine patient inquiries promptly while maintaining accurate administrative records in a fast-paced healthcare environment.

Virtual Assistant

Private Handmade & Customized Jewelry Business, Czech Republic

Mar 2022 - Jan 2023 (10 months)

Recorded and organized customer orders and confirmed order details. Prepared daily order lists and order-out lists, matched orders against records, and updated order statuses. Provided remote administrative support for a handmade and customized jewelry business.

Education

Degrees, certifications, and relevant coursework

Virtual university of Pakistan

Bachelor of science , Bioinformatics

2020 - 2024

Activities and societies: Animal rights personnel

Specialized in molecular genetics, structural biology, and biological data interpretation. Trained in identifying genetic patterns, utilizing online bioinformatics tools and databases (NCBI, UniProt), and supporting genetic research through structured data analysis and scientific reporting.