Open to opportunities

Aqsa User

@aqsauser

Message

Biotechnology graduate skilled in remote customer support and data operations.

Pakistan

Message

What I'm looking for

I seek remote roles (customer support, virtual assistance, or data operations) offering flexible U.S. time-zone shifts, opportunities to learn, and a collaborative, efficiency-focused team environment.

I am a motivated and detail-oriented Biotechnology graduate with strong analytical, communication, and organizational skills, committed to accuracy and efficiency in remote work.

I have hands-on experience as a freelance virtual assistant handling data entry, scheduling, email communication, online research, and simple reporting using Google Sheets, and I trained in live chat and email customer support for U.S. time zones.

I adapt quickly, thrive in U.S. night shifts and flexible remote schedules, and bring familiarity with Microsoft Office, Google Workspace, basic SEO, and digital task-tracking tools to help teams improve workflow efficiency.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Freelance

Jan 2024 - Present (1 year 9 months)

Provided remote virtual assistance to small business clients, performing data entry, scheduling, online research, and email management to improve workflow efficiency.

Data Entry Google Sheets Scheduling Internet Research Task Management Microsoft Office Time Management

Customer Support Trainee

Online Internship

Handled live chat and email queries for customers in U.S. time zones, developing communication and problem-solving skills while maintaining service quality.