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Sameer AsifSA
Open to opportunities

Sameer Asif

@sameerasif

Enthusiastic individual eager to contribute positively in dynamic environments.

United Kingdom
Message

What I'm looking for

I am looking for a role that offers opportunities for growth and allows me to make a positive impact while utilizing my communication and problem-solving skills.

I am an enthusiastic and motivated individual with a strong desire to gain experience and contribute positively to a dynamic work environment. My journey has been shaped by various volunteer roles, school projects, and extracurricular activities, all of which have equipped me with essential skills. I am committed to continuous personal and professional growth, ready to take on new challenges with a positive attitude and a strong work ethic.

During my online work experience with SpringPod, I honed my problem-solving skills through challenging tasks, learning to manage my time efficiently. My recent role at Biscot Pharmacy allowed me to interact with patients, enhancing my communication skills while ensuring their needs were met. Additionally, I took on responsibilities that improved my confidence and sense of accountability.

Currently, I work as an Operations Customer Expert at Teleperformance, where I assess caseloads with empathy and professionalism. This role has taught me the importance of effective case management and collaboration with various stakeholders to support vulnerable customers. I am eager to leverage these experiences in a new role that allows me to continue growing and making a positive impact.

Experience

Work history, roles, and key accomplishments

TE
Current

Operations Customer Expert

Teleperformance

Sep 2024 - Present (10 months)

Assessed caseloads in a timely manner, managing a dedicated caseload with empathy, professionalism, and confidentiality. Collaborated with agencies and stakeholders to address complex issues, aiming to enhance customer well-being and financial stability.

Education

Degrees, certifications, and relevant coursework

LF

Luton Sixth Form

A Levels and BTEC, Science and Psychology

Grade: Chemistry B, Psychology B, Applied Science P

Studied A Level Chemistry and Psychology, achieving B grades in both. Also pursued a BTEC in Applied Science, demonstrating a commitment to scientific and analytical studies. Currently studying A Level Mathematics.

CB

Challney High School for Boys

GCSEs, General Studies

Grade: 9-1

Completed 10 GCSEs with strong grades across various subjects including English Literature, Combined Science, and Religious Education. Developed foundational knowledge in core academic areas.

Tech stack

Software and tools used professionally

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Sameer Asif - Operations Customer Expert - Teleperformance | Himalayas