SJSameera Jayamal
@sameerajayamal
Experienced IT Technician with strong skills in hardware and software.
Sri LankaWhat I'm looking for
I am an experienced IT Technician with a solid background in hardware installation, configuration, and maintenance. My journey began in the Sri Lanka Airforce, where I excelled as an Aeronautical Electrical & Instrument Technician, achieving the highest score in my trade course and earning a promotion to Leading Aircraftman. This experience honed my technical skills and deepened my understanding of operating systems and network infrastructure.
After my tenure with the Airforce, I transitioned to Chama Computers, where I took on various roles, including Technical Assistant and Technical Supervisor. My responsibilities included computer assembling, software installation, and troubleshooting. Most recently, I have been serving as a Showroom Supervisor, where I focus on customer relationship building, CRM systems management, and achieving sales targets. My ability to lead teams and provide technical consulting has been instrumental in my success.
Experience
Work history, roles, and key accomplishments
Showroom Supervisor
Chama Computers PVT LTD
Feb 2023 - Present (2 years 4 months)
Focused on customer relationship building, CRM system management, after-service support, and achieving sales targets through effective planning.
Technical Supervisor
Chama Computers PVT LTD
Oct 2021 - Jan 2024 (2 years 3 months)
Managed technical administration, guided colleagues, and handled customer interactions, providing technical consulting and support.
RMA Supervisor
Chama Computers PVT LTD
Jan 2022 - Feb 2023 (1 year 1 month)
Oversaw warranty administration, software troubleshooting, and hardware troubleshooting, enhancing customer satisfaction and service efficiency.
Technical Assistant
Chama Computers PVT LTD
Oct 2021 - Feb 2023 (1 year 4 months)
Responsible for computer assembling, software installation, and troubleshooting, ensuring high-quality technical support.
Aeronautical Electrical & Instrument Technician
Sri Lanka Airforce
Jun 2018 - Jun 2021 (3 years)
Served as an Aeronautical Electrical & Instrument Technician, achieving the highest score as an Airman in the E&I Trade 167 Course and promoted to Leading Aircraftman.
Education
Degrees, certifications, and relevant coursework
Sri Gnanodaya Central College Diulapitiya
G.C.E. A/L, Engineering Technology
2016 - 2016
Completed G.C.E. A/L with subjects in Engineering Technology, Information and Communication Technology, and Science for Technology, achieving grades C, C, and S respectively.
Veyangoda Minu/Marapola Maha Vidyalaya
G.C.E. O/L, General Education
2013 - 2013
Completed G.C.E. O/L with subjects including Sinhala, P.T.S, Science, English, Geography, Buddhism, History, Art, and Mathematics, achieving various grades.
Availability
Location
Sri LankaAuthorized to work in
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