Sameera JayamalSJ
Open to opportunities

Sameera Jayamal

@sameerajayamal

Experienced IT Technician with strong skills in hardware and software.

Sri Lanka
Message

What I'm looking for

I am looking for a role that allows me to leverage my technical expertise while fostering customer relationships and driving sales growth.

I am an experienced IT Technician with a solid background in hardware installation, configuration, and maintenance. My journey began in the Sri Lanka Airforce, where I excelled as an Aeronautical Electrical & Instrument Technician, achieving the highest score in my trade course and earning a promotion to Leading Aircraftman. This experience honed my technical skills and deepened my understanding of operating systems and network infrastructure.

After my tenure with the Airforce, I transitioned to Chama Computers, where I took on various roles, including Technical Assistant and Technical Supervisor. My responsibilities included computer assembling, software installation, and troubleshooting. Most recently, I have been serving as a Showroom Supervisor, where I focus on customer relationship building, CRM systems management, and achieving sales targets. My ability to lead teams and provide technical consulting has been instrumental in my success.

Experience

Work history, roles, and key accomplishments

CL

Technical Supervisor

Chama Computers PVT LTD

Oct 2021 - Jan 2024 (2 years 3 months)

Managed technical administration, guided colleagues, and handled customer interactions, providing technical consulting and support.

CL

RMA Supervisor

Chama Computers PVT LTD

Jan 2022 - Feb 2023 (1 year 1 month)

Oversaw warranty administration, software troubleshooting, and hardware troubleshooting, enhancing customer satisfaction and service efficiency.

SA

Aeronautical Electrical & Instrument Technician

Sri Lanka Airforce

Jun 2018 - Jun 2021 (3 years)

Served as an Aeronautical Electrical & Instrument Technician, achieving the highest score as an Airman in the E&I Trade 167 Course and promoted to Leading Aircraftman.

Education

Degrees, certifications, and relevant coursework

SD

Sri Gnanodaya Central College Diulapitiya

G.C.E. A/L, Engineering Technology

2016 - 2016

Completed G.C.E. A/L with subjects in Engineering Technology, Information and Communication Technology, and Science for Technology, achieving grades C, C, and S respectively.

VV

Veyangoda Minu/Marapola Maha Vidyalaya

G.C.E. O/L, General Education

2013 - 2013

Completed G.C.E. O/L with subjects including Sinhala, P.T.S, Science, English, Geography, Buddhism, History, Art, and Mathematics, achieving various grades.

Tech stack

Software and tools used professionally

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Sameera Jayamal - Showroom Supervisor - Chama Computers PVT LTD | Himalayas