Samantha Yocum
@samanthayocum
I’m a flight crew scheduler optimizing compliant, cost-effective flight logistics and communication.
United StatesWhat I'm looking for
I bring expertise in flight operations and crew scheduling, combining complex problem-solving with a proven track record in optimizing processes. In my current role, I resolve conflicts between crew members, including shift assignments and vacation requests, while keeping operations moving.
I’ve leveraged scheduling improvements to identify opportunities for cost savings through increased efficiency. I also collaborate across departments to meet daily operational requirements while ensuring compliance with FAA regulations.
As an Operations Manager, I supervised operations personnel to promote compliance with company policies and procedures. I optimized pilot crewing and scheduling processes and implemented strategies that improved communication between unit staff and leadership, strengthening deadline compliance and reducing miscommunications.
I also support safety and readiness through training and accurate documentation. From managing professional communications, tracking data, and maintaining flight logs and pilot records to fostering teamwork as a Line Technician/Trainer, I’m focused on reliable execution, clear communication, and excellent customer service.
Experience
Work history, roles, and key accomplishments
Flight Crew Scheduler
Northern Air Cargo
Feb 2025 - Present (1 year 5 months)
Resolved crew conflicts involving shift assignments and vacation requests, while improving scheduling efficiency for cost savings. Coordinated daily operational requirements with other departments and ensured compliance with FAA regulations through communication with pilots, management, dispatchers, and customer service.
Operations Manager
Gryphon Air LLC DBA Aircraft Transport Services
Feb 2022 - Dec 2024 (2 years 10 months)
Supervised operations personnel to ensure compliance with company policies and improve operational efficiency. Optimized pilot crewing and scheduling to reduce contract expenses, supported staff communication and deadline compliance, and facilitated onboarding training focused on protocols and customer service standards.
Flight Coordinator
Elite Flight Jets LLC
Dec 2021 - Feb 2022 (2 months)
Maintained flight logs and pilot records with accuracy and consistently enforced FAA regulations to support a safety and compliance culture. Supported operations by managing professional communications, tracking data, and maintaining records.
Line Technician/Trainer
Signature Flight Support
Jan 2020 - Dec 2021 (1 year 11 months)
Provided support and guidance in a fast-paced team environment, demonstrating strong adaptability and the ability to work autonomously. Contributed as a trainer while maintaining effective teamwork.
Education
Degrees, certifications, and relevant coursework
Northern Illinois University
Bachelor of Science, Kinesiology
Earned a Bachelor of Science degree in Kinesiology from Northern Illinois University.
College of DuPage
Associate of Science
Earned an Associate of Science degree from College of DuPage.
College of DuPage
Associate of Art
Earned an Associate of Art degree from College of DuPage.
Availability
Location
United StatesAuthorized to work in
Job categories
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