Open to opportunities

Samantha Thimm

@samanthathimm

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I implement CRM systems and train teams to improve business operations.

United States

Message

What I'm looking for

I'm looking for a role where I can implement business systems, train users, improve operational processes, and support customer success through strong cross-functional collaboration.

At The Reynolds & Reynolds Company, I prepare information, build and install CRM systems for businesses, and train groups of 20+ users on new procedures and operations.

I work closely with designated teams to improve current business procedures while organizing confidential, high-security items for up to 10 customers, managers, and dealerships at a time.

Previously at D’Arcy Motors, I coordinated community events, advertising opportunities, social media outreach, CRM/DMS campaigns, performance reporting, and team training seminars focused on industry best practices.

Experience

Work history, roles, and key accomplishments

Remote Software Implementation Partner

The Reynolds & Reynolds Company

Jan 2022 - Jun 2026 (4 years 5 months)

Prepared information, built and installed CRM for businesses. Trained groups of 20+ new users on new procedures and operations.

CRM Training Confidentiality

Community Investment Coordinator

D'Arcy Motors

Oct 2019 - Jan 2022 (2 years 3 months)

Communicated with outside businesses and organizations about community events. Discussed mutually beneficial advertising and sponsoring opportunities.

Advertising Sponsorship Social Media Reporting

Business Development Center Representative

D'Arcy Motors

Nov 2015 - Oct 2019 (3 years 11 months)

Communicated between multiple departments and oversaw quarterly campaigns. Analyzed CRM/DMS generated lists to track service retention and customer loyalty.

CRM DMS Campaign Management Training