Samantha Foy
@samanthafoy
Experienced dental operations leader driving multi-site efficiency and growth.
What I'm looking for
I am an experienced and dedicated dental operations professional with over 20 years of progressive experience across dental operations, patient care, and multi-site management. I have led operations for up to nine locations with 35 direct reports, implemented SOPs, managed billing and revenue cycle functions, and driven practice growth through staff training, vendor management, and technical adoption.
I excel at HR and compliance oversight, insurance coordination, KPI-driven performance management, and cross-functional collaboration to improve patient satisfaction and operational ROI. I bring a hands-on leadership style, technical proficiency with dental systems, and a proven record of streamlining processes to deliver consistent, high-quality care.
Experience
Work history, roles, and key accomplishments
Operations Manager
PPO Negotiation Solutions
Apr 2023 - May 2025 (2 years 1 month)
Directed daily operations, HR, billing, collections, and client services for a remote organization, implemented SOPs and QA processes, and collaborated with executives on budget forecasting and growth initiatives.
Regional Manager
Dental Town
Mar 2018 - Apr 2023 (5 years 1 month)
Oversaw operations across 9 dental offices and 35 staff, led front-desk/insurance/IT/vendor management, implemented standardized training and technologies to streamline operations and improve patient satisfaction.
Lead Insurance Coordinator
Dental Town
Oct 2016 - Mar 2018 (1 year 5 months)
Supervised insurance department operations, improved claim submission and verification processes, and trained staff to increase accuracy and turnaround times while maintaining compliance.
Insurance / Check-Out Coordinator
Old Milton Dental
Jan 2014 - Sep 2016 (2 years 8 months)
Managed treatment presentations, scheduling, billing, and insurance pre-authorizations while maintaining accurate records and patient communications to support practice revenue goals.
Dental Assistant
Worful Family & Cosmetic Dentistry
Jul 2008 - Dec 2013 (5 years 5 months)
Provided chairside assistance, radiographs, sterilization, patient education, and emergency support while ensuring operatory efficiency and HIPAA compliance.
Dental Assistant
Mansell Family & Cosmetic Dentistry
Aug 2006 - Jul 2008 (1 year 11 months)
Assisted clinical procedures, performed sterilization and radiographs, and supported patient care to maintain high standards of clinical safety and efficiency.
Education
Degrees, certifications, and relevant coursework
Georgia Military College
Associate of Applied Science, Business
Completed an Associate of Applied Science in Business at Georgia Military College, graduating in 2001.
Georgia Military College (Middle/High School)
High School Diploma, Secondary Education
Completed high school education at Georgia Military College's middle/high school program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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