Samantha Foy

Directed daily operations, HR, billing, collections, and client services for a remote organization, implemented SOPs and QA processes, and collaborated with executives on budget forecasting and growth initiatives.

Oversaw operations across 9 dental offices and 35 staff, led front-desk/insurance/IT/vendor management, implemented standardized training and technologies to streamline operations and improve patient satisfaction.

Supervised insurance department operations, improved claim submission and verification processes, and trained staff to increase accuracy and turnaround times while maintaining compliance.

Managed treatment presentations, scheduling, billing, and insurance pre-authorizations while maintaining accurate records and patient communications to support practice revenue goals.

Provided chairside assistance, radiographs, sterilization, patient education, and emergency support while ensuring operatory efficiency and HIPAA compliance.

Assisted clinical procedures, performed sterilization and radiographs, and supported patient care to maintain high standards of clinical safety and efficiency.

Completed an Associate of Applied Science in Business at Georgia Military College, graduating in 2001.

Completed high school education at Georgia Military College's middle/high school program.