
Samantha Childers
@samanthachilders1
I coordinate customer onboarding, schedules, stakeholders, and workflows to keep complex projects moving forward.
What I'm looking for
At Great American Waterfall Company, I create customer estimates and project orders, coordinate customers and design teams, and maintain tracking systems that keep deadlines and deliverables on track. Previously, I managed 45 client accounts at Wilson Language Training and coordinated onboarding for 600+ customers at Willow Innovations.
I bring 10+ years of experience organizing schedules, documentation, reporting, and cross-functional communication across customer success, education, and clinical trial environments. I improve processes, resolve project risks proactively, and build strong stakeholder relationships through clear communication and reliable follow-through.
Experience
Work history, roles, and key accomplishments
Customer Experience and Success Associate
Great American Waterfall Company
Apr 2026 - Present (5 months)
Create and manage customer estimates and project orders while ensuring accuracy and timely completion of deliverables. Coordinate communication between customers, design team, and internal stakeholders to keep projects moving efficiently.
Education
Degrees, certifications, and relevant coursework
East Tennessee State University
Bachelor of Science, Early Childhood Education
Bachelor of Science in Early Childhood Education from East Tennessee State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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