Samantha Baluyot
@samanthabaluyot
People Operations Specialist focused on employee experience, data integrity, and operational efficiency through compliant lifecycle management.
What I'm looking for
I’m a People Operations Specialist with 5+ years of experience in HR and shared services, where I’ve specialized in operational efficiency and employee experience. I’m driven by delivering quality service while building strong relationships across all levels.
In my current role, I establish service projects that ensure timely and accurate entry, updating, and verification of employee data in HR systems according to SOPs. I manage the full employee lifecycle—onboarding, transfers, and offboarding—while maintaining and reviewing data integrity and compliance.
I’m also known for resolving employee queries efficiently within agreed SLAs, supporting HR projects and initiatives, and contributing to continuous improvement. Previously, as an HR Contractor Liaison, I streamlined communication between departments and contract employees and resolved issues related to timesheets and pay discrepancies.
Earlier in my career, I served as a Program Coordinator and Senior Program Coordinator, where I audited backend processes, generated monthly accrual reports, built tracking systems for inquiries, and mentored new coordinators. I bring that same disciplined, service-first approach—plus Lean Six Sigma (Yellow Belt)—to every partnership and process I own.
Experience
Work history, roles, and key accomplishments
People Operations Specialist
Jardine Service Centre
Sep 2023 - Present (2 years 8 months)
Ensured accurate, timely employee data entry and verification in HR systems per SOPs while maintaining data integrity and compliance. Managed onboarding, transfers, and offboarding and resolved employee queries within agreed SLAs.
HR Contractor Liaison
Strategic Workforce Solutions
Jul 2023 - Sep 2023 (2 months)
Coordinated communication between departments and contract employees to streamline HR interactions. Resolved contractor issues (including timesheets and pay discrepancies), documented feedback in the company system, and supported ongoing improvements.
MSP Senior Program Coordinator
Allegis Global Solutions
Feb 2022 - May 2023 (1 year 3 months)
Liaised with management on contingent worker assignments, including amendments and terminations. Conducted backend audits, produced monthly accrual reports, built tracking systems for inquiries, and trained Program Coordinators.
MSP Program Coordinator
Allegis Global Solutions
Dec 2020 - Jan 2022 (1 year 1 month)
Supported contract labor acquisition by coordinating with hiring managers and suppliers and maintaining accurate worker assignment records. Monitored contract SLA performance for invoicing and vendor compliance and resolved client and supplier inquiries.
HR Associate (Project-Based)
RR Donnelley
Oct 2019 - Jan 2020 (3 months)
Coordinated recruitment assessment administration, including candidate exam scheduling and onboarding readiness. Entered new hire data into the HR database and tracked onboarding progress to completion of pre-employment requirements.
Recruitment Assistant
Top Asia Management Solutions, Inc.
Jul 2019 - Sep 2019 (2 months)
Sourced candidates through job portals and supported recruitment for back-office roles via phone screenings and preliminary interviews. Assisted with job description refinement, facilitated on-site hiring events, and collaborated with hiring managers on talent acquisition strategies.
Education
Degrees, certifications, and relevant coursework
Jose Rizal University
Bachelor of Arts, English
2015 - 2019
Grade: Cum Laude
Activities and societies: Dean’s Lister; Academic Scholar
Earned a Bachelor of Arts with a major in English at Jose Rizal University (2015–2019), graduating cum laude and recognized as a Dean’s Lister and Academic Scholar.
Availability
Location
Authorized to work in
Job categories
Skills
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