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Samantha BaluyotSB
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Samantha Baluyot

@samanthabaluyot

People Operations Specialist focused on employee experience, data integrity, and operational efficiency through compliant lifecycle management.

Philippines
Message

What I'm looking for

I’m looking for a growth-focused role where I can strengthen employee experience through compliant, data-accurate HR operations—owning lifecycle processes, resolving queries within SLAs, and driving continuous improvement with clear service delivery.

I’m a People Operations Specialist with 5+ years of experience in HR and shared services, where I’ve specialized in operational efficiency and employee experience. I’m driven by delivering quality service while building strong relationships across all levels.

In my current role, I establish service projects that ensure timely and accurate entry, updating, and verification of employee data in HR systems according to SOPs. I manage the full employee lifecycle—onboarding, transfers, and offboarding—while maintaining and reviewing data integrity and compliance.

I’m also known for resolving employee queries efficiently within agreed SLAs, supporting HR projects and initiatives, and contributing to continuous improvement. Previously, as an HR Contractor Liaison, I streamlined communication between departments and contract employees and resolved issues related to timesheets and pay discrepancies.

Earlier in my career, I served as a Program Coordinator and Senior Program Coordinator, where I audited backend processes, generated monthly accrual reports, built tracking systems for inquiries, and mentored new coordinators. I bring that same disciplined, service-first approach—plus Lean Six Sigma (Yellow Belt)—to every partnership and process I own.

Experience

Work history, roles, and key accomplishments

AS

MSP Senior Program Coordinator

Allegis Global Solutions

Feb 2022 - May 2023 (1 year 3 months)

Liaised with management on contingent worker assignments, including amendments and terminations. Conducted backend audits, produced monthly accrual reports, built tracking systems for inquiries, and trained Program Coordinators.

AS

MSP Program Coordinator

Allegis Global Solutions

Dec 2020 - Jan 2022 (1 year 1 month)

Supported contract labor acquisition by coordinating with hiring managers and suppliers and maintaining accurate worker assignment records. Monitored contract SLA performance for invoicing and vendor compliance and resolved client and supplier inquiries.

TI

Recruitment Assistant

Top Asia Management Solutions, Inc.

Jul 2019 - Sep 2019 (2 months)

Sourced candidates through job portals and supported recruitment for back-office roles via phone screenings and preliminary interviews. Assisted with job description refinement, facilitated on-site hiring events, and collaborated with hiring managers on talent acquisition strategies.

Education

Degrees, certifications, and relevant coursework

Jose Rizal University logoJU

Jose Rizal University

Bachelor of Arts, English

2015 - 2019

Grade: Cum Laude

Activities and societies: Dean’s Lister; Academic Scholar

Earned a Bachelor of Arts with a major in English at Jose Rizal University (2015–2019), graduating cum laude and recognized as a Dean’s Lister and Academic Scholar.

Tech stack

Software and tools used professionally

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